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Tracking your users' security awareness training performance

Discover how uLearn tracks your users' security awareness training progress and where you can find these metrics.

Jordan Daly avatar
Written by Jordan Daly
Updated over 3 weeks ago

What metrics can you track with uLearn?

As your users' advance through their security awareness training programme, uLearn will track a range of metrics to give you clear visualisation of user engagement and performance.

Available metrics

uLearn reporting includes the following metrics:

  • Course scores
    The percentage of correct answers achieved by a user for a completed course.

  • Course participation
    The percentage of assigned users who have started a course.

  • Course completion rate
    The percentage of assigned users who have completed a course.

How can these metrics be filtered?

uLearn allows you to view training metrics at different levels, depending on the insight you’re looking for:

  • Individual users
    View detailed performance data for a specific user, including course grades and completion status.

  • Groups
    Review participation and completion metrics for defined user groups (for example, department-based groups such as Finance or HR).

  • Organisation-wide
    View high-level participation and completion metrics across your entire company to understand overall programme adoption.


Where to find your users' uLearn performance metrics

usecure Dashboard

  • Where to find this: Access your usecure portal > Select 'Home'

  • Metrics available: Overall courses outstanding, overall courses completed and overall course participation.

You can view a quick snapshot of your organisation's uLearn progress, allowing you to see the adoption rate of your programme straight from your home dashboard.


'Users' Tab

  • Where to find this: Access your usecure portal > Select 'Users' in the top navigation bar.

  • Metrics available: Individual uLearn grades and course(s) status (i.e., enrolled courses, courses started, courses completed, course grade).

In the Users section of your usecure app, you can view the individual uLearn performance of each of your users.

For easy-to-digest insights, you'll see the user's uLearn grades displayed in a radar graph.

Here you can also see the status of their courses, from enrolment to completion and final grade.

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