All Collections
MSP Technical Resources
Onboard and trial your customers
Use free trials to show the platform to your customers
Use free trials to show the platform to your customers

Learn how to set up your customers with a free trial on uService.

Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

Free trials are great for demonstrating training material, phishing simulations and other usecure products to your customers. The usecure platform allows you to provide any of your customers with a 14-day free trial. You will not be billed for any customers or users on free trial accounts.

How to give a free trial to your customer

  1. Create a new customer on uService, and enable the 'Free Trial' option.

  2. The customer's account will now have full access to the platform for 14 days. You will not be billed for any users on the customer's account during this period.

  3. Once the 14 days are up, the account will be automatically disabled if the 'Free Trial' option is still turned on. This is to ensure you won't be charged for customers whose free trial runs out.

How to put a client account live after a free trial

After the 14 days - or anytime before - you can upgrade the client to a full account on the uService customers page. Simply click Action Button (>) -> 'Upgrade to Paid Plan'.

This will give the account continued access to the platform, and you will start being automatically billed for users on the account.



Next steps

Did this answer your question?