You may want to disable customer accounts for a number of reasons. For example, if your customers are in the education sector, they may have a long summer break during which you will not want any training emails to be sent out.
What suspending customer accounts does
If you suspend a customer account
No automatic emails such as course enrolments or reminders will be sent out to users on that account
Team members on that account will not be able to log in to the platform
Billing will continue as normal
How to suspend customer accounts
You can suspend customer accounts using the Edit option in uService.
In uService, click Edit on the customer you wish to suspend.
2. Turn on the Suspend option on the first page of the Edit window.
The customer account has now been successfully suspended. To enable the account again, disable the Suspend option in the same manner as you enabled it.