Our top priority is to help keep your organisation and its data secure.
There would be no use in us training your end users about data security if we didn't take the utmost care to protect your data ourselves.
What data do you collect and store?
The data we collect and store includes:
The data you upload to the app (such as names and email addresses)
User data generated through the use of the app (such as course completion statistics, phishing simulation statistics, policy acknowledgement data
We only collect what is needed for usecure to function properly and to deliver reporting back to you.
What do you use my data for?
We only use your data to enable us to deliver our products, services and reporting to you. We do not sell data, or market to or contact your end users.
How do you ensure the security of my data?
• All data is encrypted in transit and at rest
• Data is stored on secure servers in geographically controlled regions
• Our infrastructure and processes are continuously monitored and improved
To support customers whose data must remain sovereign to a specific region, usecure operates as a fully multi-region platform with two data storage regions: the EU and the US. This allows organisations to select the region that meets their state, federal, or international compliance requirements.
Who can access my data?
The usecure app is divided into separate instances for each customer account to ensure data privacy. The only people who can access your data are:
Team members you add to your app
usecure team members, but only under limited conditions
How can I delete my data?
You can make a data deletion request to us at any time through the messenger or over email.
How do you meet regional data protection requirements?
EU compliance (GDPR)
We are fully compliant with GDPR according to our self-assessment. A third-party Data Protection Officer sits on our board to ensure our data protection processes remain robust.
US compliance (data residency and mandates)
Our US region is designed to meet state and federal data residency requirements, allowing organisations to keep data sovereign to the United States.
Where can I find more information?
Read more about how we keep your data secure usecure Security Measures
Read our privacy policy
You can also contact us through the Messenger if you wish to speak to our Data Protection Officer