Domain Lock is a setting that restricts the users that can be uploaded to the account.

  • If Domain Lock is ON, only users with a pre-defined email domain can be uploaded to the account
  • If Domain Lock is OFF, users with any email domain can be uploaded to the account.

How do I turn Domain Lock on or off?

  • Free trial accounts are restricted to having domain lock ON
  • Full accounts can have domain lock lifted by contacting support through the messenger

(Note: If your account is managed by an MSP or distributor, you will be able to contact them to have your domain lock setting changed.)

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