Frequently asked questions (FAQs)

Get quick answers to frequently asked questions

Charles Preston avatar Micke Ahola avatar
40 articles in this collection
Written by Charles Preston and Micke Ahola
uLearn

How to unenrol multiple users from a course

Learn how you can reverse course enrolment for a group of users at once.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

User says they answered all questions correctly, but got less than 100%

If your users have answered all questions correctly but didn't get full points, this is likely due to a multiple-choice question.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I turn on Course Slide Delay?

Learn how to prevent end users from speeding through courses without reading content thoroughly.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

What do the uLearn grades mean?

Learn about the grades given to your users from their uLearn courses.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

Can I download course content?

You can't currently download, extract or export the content of uLearn courses.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I unenrol a user from a course?

Learn how to remove a user's enrolment from a course.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I enrol users on courses?

Learn how to enrol users on uLearn courses.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I customise the look and feel of courses?

Learn how to create a custom uLearn course theme.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I send course reminder emails?

Learn how to send email reminders to your users.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I send a course reminder to an individual user?

Learn how to send individual course reminder emails.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I change the minimum pass score?

Learn how to change the minimum score your users need to achieve to pass their uLearn courses.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago

How do I configure email subject lines?

Learn how to customise the subject lines of emails sent out to your users.
Micke Ahola avatar
Written by Micke Ahola
Updated over a week ago