Skip to main content
All CollectionsFrequently asked questions (FAQs)Microsoft 365
How to deny-list users from Microsoft 365
How to deny-list users from Microsoft 365

Learn how to stop specific M365 users from being imported in the sync.

Micke Ahola avatar
Written by Micke Ahola
Updated over 11 months ago

The user deny list allows you to stop specific users from being synced across to the usecure app from Microsoft 365.

How to add a user to the Microsoft 365 deny list

Adding users to the M365 deny list is done through the Microsoft 365 Configuration Wizard.

1. Find the Microsoft 365 section of your platform settings

2. Click Run the configuration wizard

The configuration wizard will now open in a new tab.

3. Click the Go to Group Configuration shortcut button

You will find this on the bottom row of option in the Configuration Wizard. You may also see a Go to User Deny List option if you have set up a Deny List previously.

4. Click 'Next' until you get to the 'Would you like to exclude any users by their email address?' page

Select 'Yes' on the page and click Next.

5. Enter the email you wish to add to the deny list and click Add

Alternatively, you can upload a deny list of users. This list needs to be in CSV format, and you can upload it by clicking Upload Email Addresses. The pop-up window will allow you to choose whether to replace the old deny list or to replace it.

The email addresses on the M365 user deny list will be shown below, so you can ensure that the right emails have been deny listed before saving your new settings.

6. Click Finish in the bottom-right to save your changes

The users you have added to the M365 email deny list will not be carried over from Microsoft 365 in your next automatic or manual sync.

You can also bulk upload users to the deny list using the Upload Email Addresses button and uploading a csv file with a list of the email addresses that you want to add to the deny list.

Did this answer your question?