The user deny list allows you to stop specific users from being synced across to the usecure app from Microsoft 365. When a user is added to the deny-list they are set as inactive when a sync is run.
How to add a user to the Microsoft 365 deny list
Adding users to the M365 deny list is done through the Microsoft 365 Configuration Wizard.
1. Find the Microsoft 365 section of your platform settings
2. Click Run the configuration wizard
The configuration wizard will now open in a new tab.
3. Click the Go to Group Configuration shortcut button
You will find this on the bottom row of option in the Configuration Wizard. You may also see a Go to User Deny List option if you have set up a Deny List previously.
4. Click 'Next' until you get to the 'Would you like to exclude any users by their email address?' page
Select 'Yes' on the page and click Next.
5. Enter the email you wish to add to the deny list and click Add
Alternatively, you can upload a deny list of users. This list needs to be in CSV format, and you can upload it by clicking Upload Email Addresses. The pop-up window will allow you to choose whether to replace the old deny list or to replace it.
The email addresses on the M365 user deny list will be shown below, so you can ensure that the right emails have been deny listed before saving your new settings.
6. Click Finish in the bottom-right to save your changes
The users you have added to the M365 email deny list will not be carried over from Microsoft 365 in your next automatic or manual sync.
You can also bulk upload users to the deny list using the Upload Email Addresses button and uploading a csv file with a list of the email addresses that you want to add to the deny list.
Removing users from the deny-list
If you need to remove any users from the deny-list, you would need to navigate to Settings > Microsoft 365 and click Sign in with Microsoft to open the configuration wizard.
Click Start to launch the wizard, and then click Next on each page of the wizard until you reach the page in the wizard called Would you like to exclude any users by their email address?'.
Select the option Yes and click Next. On the next page of the wizard, you will see a list of users who have been added to the deny-list. Click on the x next to the user(s) you would like to remove from the deny-list.
Click Finish to save your changes. The change will take effect next time the automated user sync runs. If you need the change to take effect immediately, you can run the sync manually.