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How to reset a forgotten password

Whether you've forgotten your own password or are helping out a teammate, here's how to reset a lost password.

Micke Ahola avatar
Written by Micke Ahola
Updated over a year ago

Resetting a forgotten password is easy.

2. Click Forgotten your password? under the email and password field

3. Enter your email address and click Request password reset

4. You will receive an email titled Reset your password. Click the Reset Password link in the email

5. On the page that opens, enter your new password in both fields and click Reset

6. You can now log in with your email address and new password at https://app.usecure.io

Can you use the reset password process if the user has not set a password in the first place?

Yes, you can use the reset password method for new users who have not yet set a password for their accounts.

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