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Introduction
Phishing remains one of the most common and dangerous cyber threats facing SMBs today. To help clients combat this risk, MSPs need a solution that is easy to deploy, effective, and measurable. usecure’s uPhish enables MSPs to launch automated, realistic phishing simulations that identify vulnerabilities and strengthen user awareness.
This article provides a detailed overview of uPhish’s core features, functionality, and configuration, showcasing how MSPs can deliver powerful simulated phishing campaigns that reduce client risk and prove measurable value.
What is uPhish?
uPhish is a fully automated simulated phishing tool that helps MSPs identify vulnerable users, test security awareness, and improve client resilience to phishing attacks. With pre-built templates, customizable campaigns, and actionable reporting, uPhish simplifies phishing testing for MSPs of all sizes.
Key Features and Functionality
Pre-Built and Customizable Campaigns
What It Does: Launches realistic phishing campaigns with minimal effort.
Key Capabilities:
Library of pre-built templates (e.g., credential theft, malicious links, and attachments).
Ability to create custom phishing templates to mimic real-world threats.
Automated scheduling for recurring phishing tests.
Why It Matters: MSPs can deploy effective campaigns in minutes while tailoring simulations to specific client needs.
Automated Campaign Scheduling
What It Does: Allows MSPs to schedule phishing tests in advance for ongoing risk management.
Key Capabilities:
Set up campaigns to run automatically at specific intervals (e.g., monthly or quarterly).
Rotate templates to keep users on their toes and avoid predictability.
Automate reminders for non-engaged users to complete follow-up training.
Why It Matters: Automation saves time while ensuring continuous testing and improvement.
Risk Insights and User Reporting
What It Does: Tracks user performance, identifies vulnerable individuals, and provides actionable insights.
Key Capabilities:
Real-time results to monitor clicks, opens, and submissions.
Detailed user and group performance reports to pinpoint areas of risk.
Exportable client-facing reports for review and ROI demonstration.
Why It Matters: MSPs can deliver clear, data-driven reports that prove value and inform next steps, such as targeted training.
Training Integration with uLearn
What It Does: Connects failed phishing simulations to tailored security awareness training.
Key Capabilities:
Automatically enroll users who fail phishing tests into relevant uLearn courses.
Reinforces learning to improve behavior and reduce repeat vulnerabilities.
Why It Matters: Combining uPhish with uLearn creates a closed-loop solution for phishing risk reduction.
Multi-Tenant Management
What It Does: Simplifies phishing campaign deployment across multiple clients.
Key Capabilities:
Single dashboard to manage campaigns for all clients.
Bulk campaign creation to save time on deployment.
Easy switching between clients for real-time monitoring and updates.
Why It Matters: MSPs can efficiently scale phishing simulations without extra management overhead.
Configuration and Customization
Template and Branding Options
MSPs can use whitelabeled email templates and reports to reflect their own brand.
Fully customizable templates allow you to match phishing campaigns to real-world threats or client-specific scenarios.
Campaign Flexibility
Configure campaign frequency, duration, and user targeting to align with client goals.
Rotate between different phishing types (e.g., spear-phishing, credential capture, or ransomware bait) to test varied threats.
How MSPs Win with uPhish
Fast and Easy Deployment: Launch effective phishing campaigns in minutes with automated scheduling and pre-built templates.
Proactive Risk Reduction: Identify vulnerable users before a real attack occurs.
Integration with Training: Failed phishing attempts automatically trigger tailored training, ensuring continuous improvement.
Proven ROI: Deliver clear, actionable reports to demonstrate reduced phishing risk and value to clients.
Scalable Management: Multi-tenant functionality allows you to manage phishing simulations across all clients from a single platform.
Conclusion: Test, Identify, and Strengthen Client Defenses
With uPhish, MSPs can proactively test and strengthen client resilience to phishing attacks through automated, realistic simulations. By identifying vulnerabilities and reinforcing user awareness with integrated training, uPhish helps MSPs deliver measurable security outcomes and tangible value to SMB clients.