Skip to main content

How do I re-enrol a user on the Gap Analysis questionnaire?

Learn what steps to take if a user needs to re-take their Gap Analysis questionnaire.

Anna Cunningham avatar
Written by Anna Cunningham
Updated over 2 weeks ago

The Gap Analysis questionnaire is only sent out once to each user and is designed to gauge the user's level of security awareness.

Attempting to send out the Gap Analysis questionnaire again to a user who has already received it will send the user a reminder email to take the questionnaire. If the user has already completed the Gap Analysis questionnaire, you will not be able to re-send the questionnaire and you will see a notification in the platform advising that the user has already completed their Gap Analysis.

In the event that your user needs to re-take their Gap Analysis, you would need to delete the user and re-add them to the system.

Note: deleting a user erases all history and data associated with that user.

Did this answer your question?