usecure

Can admins be enrolled on Gap Analysis before end users?

Why hasn't a user been sent training, even though Auto Enrol is enabled?

How do I know which users have finished Gap Analysis?

New users will receive their Gap Analysis questionnaire immediately.

When will new users receive Gap Analysis?

You cannot currently edit the font used in Course Builder.

Can I change the font or typeface in Course Builder?

If users have already taken Gap Analysis, Auto Enrol will take their results into account and not make them do it again.

Does Auto Enrol account for a manual gap analysis when enabled?

Find out about the review and update process for uLearn courses.

How often are uLearn courses updated?

Learn how you can reverse course enrolment for a group of users at once.

How to unenrol multiple users from a course

Learn why this method of creating passwords is the current best practice across major cyber security agencies and organizations.

Why we recommend the random words technique in our password advice

If your users have answered all questions correctly but didn't get full points, this is likely due to a multiple-choice question.

User says they answered all questions correctly, but got less than 100%

Learn how to prevent end users from speeding through courses without reading content thoroughly.

How do I turn on Course Slide Delay?

Learn about the grades given to your users from their uLearn courses.

What do the uLearn grades mean?

You can't currently download, extract or export the content of uLearn courses.

Can I download course content?

Learn how to remove a user's enrolment from a course.

How do I unenrol a user from a course?

Learn how to enrol users on uLearn courses.

How do I enrol users on courses?

Learn how to send email reminders to your users.

How do I send course reminder emails?

Learn how to send individual course reminder emails.

How do I send a course reminder to an individual user?

Learn how to change the minimum score your users need to achieve to pass their uLearn courses.

How do I change the minimum pass score?

Learn how to customise the subject lines of emails sent out to your users.

How do I configure email subject lines?

Learn how to stop automatic enrolment of users to training courses and the gap analysis questionnaire.

How to disable Auto Enrol

Learn how to resend the Gap Analysis questionnaire to users who have not completed it yet.

How do I send users a reminder to do their Gap Analysis questionnaire?

Learn how you can send out the Gap Analysis questionnaire to users without enabling automated training.

How to send out Gap Analysis without enabling Auto Enrol

Micke Ahola

uLearn

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