uLearn allows you to empower your workforce to be your first line of cyber defence.
In this article you'll learn:
What is uLearn?
uLearn is usecure's user-focused security awareness training solution that helps organisations drive secure employee behaviour.
Packed with an extensive library of interactive, video and blog-style content, uLearn offers engaging and continuous computer-based training - easily managed through intelligent automation.
With uLearn, you can:
Quickly deploy a continuous security awareness training programme
Reduce the likelihood of human-caused data breaches
Support a security-minded culture capable of addressing modern threats
Cut remediation time and cost caused by internal cyber incidents
Aid your compliance with regulatory requirements
Some of uLearn's key features:
Intelligent automation that eliminates repetitive admin tasks and ensures continuous user training
Extensive library of infosec, compliance and custom-built courses - with new additions each month
Individually-tailored programmes that identify and strengthen the user's largest knowledge gaps first
Bite-sized courses - including video, interactive and blog-style content
Clear, easy-to-read reporting on course enrolment, participation, and completion
How uLearn works
uLearn follows a four-step approach: Evaluate – Educate – Simulate – Report.
1. Evaluate - Determine your users' risk profile
uLearn starts with a gap analysis questionnaire to identify each user’s knowledge gaps.
How it works:
Invitation: Users receive an email invitation to take the questionnaire at their convenience.
Assessment: The questionnaire tests users across 12 core areas of information security best practice (multiple-choice, which takes approximately 10 minutes to complete).
Course enrolment: Based on the assessment results, uLearn automatically creates a 12-month personalised training programme, prioritising courses in areas where each user scored lowest.
2. Educate - Deliver tailored training
Once programmes are created, uLearn automatically enrols users in their first course (requires AutoEnrol to be enabled).
Programme features include:
Prioritised courses: Your users will receive courses that match their weakest areas first (e.g., user scored weakest in 'phishing' during the gap analysis stage, therefore, their first course will be 'Phishing Awareness for Beginners')
Automated invitations and reminders: To keep your training continuous, efficient and admin-lite, uLearn will send automatic course invitations to your users, as well as reminders for outstanding courses.
Regular, bite-sized courses: Your users will be educated on various infosec and compliance best practice, with AutoEnrol deploying one bite-sized course per month (this frequency can be customised by the admin).
Engaging, jargon-free content: uLearn courses come with video, interactive and blog-style content to engage different styles of learning, whilst avoiding confusing tech jargon.
(Watch one of our uLearn course videos below)
3. Simulate - Test your users' learning progress
To ensure your users have improved their security behaviour, you're able to launch targeted simulated phishing tests using usecure's simulation tool, uPhish.
Simulation features:
Realistic phishing templates: Your ever-growing library of phishing templates come with pre-made emails and landing pages, replicating trusted organisations and services.
Custom-built templates: Create your own custom phishing templates, useful for targeted campaigns that impersonate internal communications.
Automated simulations (AutoPhish): Send regular phishing campaigns to ensure user progress over time, with fully automated campaigns.
Real-time tracking: Track real-time opened, clicked and compromised rates of your users to determine how they would react to a real-life attack.
Granular reporting: Develop a clear risk profile of your organisation and individual users by digging deep into uPhish's in-depth reporting metrics.
4. Report: Track engagement metrics
As your users complete their training courses, you can view key engagement metrics, such as course enrolment, participation, and completion rates across your organisation directly from your usecure dashboard.
You can drill down into individual users for insights on their engagement and performance by clicking on View on the row of a user's name in the Users tab.
Note: Metrics at organisational level are focused on course enrolment, participation, and completion. Course grades are displayed at the individual user level.
Next steps
Learn more about what uLearn course difficulties mean