On the Users page within you usecure app, you can choose to set one or more users as 'Inactive' using the action button.
When you set a user as inactive:
You won't be billed for them (from the next billing cycle)
They won't be enrolled on any Auto Enrol courses
They will no longer receive emails or reminders about any platform content such as courses, simulations or policies
They will no longer be able to access any previously sent platform content such as courses, simulations or policies.
If I set a user as inactive, will they still receive courses or course reminder emails?
Users that have been set to inactive will not receive emails about new courses or reminders about previously enrolled courses, and they will also not be able to access any previously sent course links.
If I set a user as inactive, will they still receive uPhish simulations?
Users that have been set to inactive will not receive any uPhish simulations, nor will they be able to access the simulation links to landing pages in previously sent phishing simulations.
Note on Microsoft 365 and Google Workspace sync
Note that if you have Microsoft 365 or Google Workspace sync enabled, the sync will re-activate any inactive users that are imported through the sync. If you don't want this to happen, add the users to your sync deny-list in your Microsoft 365 or Google Workspace sync settings.