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How to position usecure against traditional awareness training

Written by Kerryn Zendera
Updated over a week ago

Traditional security awareness training often focuses on completion. It helps organisations tick a box, but it rarely proves whether risk is actually being reduced or behaviour is improving.

That is where usecure gives MSPs a stronger story. Instead of selling one off training, partners can position usecure as a broader human risk management service focused on reducing phishing susceptibility, improving user behaviour, supporting compliance, and showing measurable progress over time.

The difference that matters

Traditional awareness training typically:

  • Focuses on completion, not outcomes

  • Treats every user the same

  • Delivers limited insight into real risk

  • Makes it difficult to prove value to clients

usecure should be positioned around:

  • Measurable risk reduction you can report on

  • Personalised, bite sized training

  • Stronger phishing resilience

  • Automated delivery and reporting

  • Broader support for policy management and compliance readiness

What measurable value looks like

Do not keep measurable abstract. Make it tangible and commercially relevant. Position usecure around outcomes clients can actually see, such as:

  • Lower phishing failure rates

  • Improved user risk scores

  • Better engagement over time

  • Clearer reporting for reviews, audits, and renewals

  • More visible progress across the human layer of security

What MSPs should lead with

Do not lead with training. Lead with outcomes:

  • Reduce human led risk

  • Improve employee behaviour over time

  • Make reporting and follow up easier

  • Support compliance readiness with clearer evidence

  • Deliver ongoing value through automation

Why this matters commercially

This is where the positioning shift matters most. Instead of selling a low value, one off training product, MSPs can deliver a recurring managed service with clear, reportable outcomes.

That makes it easier to:

  • Justify spend

  • Increase contract value

  • Create stickier client relationships

  • Support upsell into broader services

  • Differentiate from providers still selling basic awareness only

Keep the message simple

The clearest way to position it is:

  • Traditional awareness training delivers content

  • usecure helps reduce human risk and prove it over time

That is the difference clients are more likely to understand, buy into, and continue paying for.

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