Getting started with usecure | usecure Help Centre

Introducing usecure

Learn the essentials of the usecure products and how to get started with the usecure platform.

Written by Micke Ahola
Updated over a week ago

Quick-start guide to the usecure platform

Learn all you need to know to get up and running with usecure.

Written by Micke Ahola
Updated over a week ago

How we support you

Find out how we help you make the most out of the usecure suite and effectively raise security awareness in your organisation.

Written by Micke Ahola
Updated over a week ago

Adding admin users

How to add administrators

Learn what administrators do on the usecure platform, and how you can add them.

Written by Micke Ahola
Updated over a week ago

Configuration & customisation

How to configure your platform settings

Learn how to adjust your branding, course schedules, email titles and more in your platform settings.

Written by Micke Ahola
Updated over a week ago

How to configure your language settings

Learn how the language settings work on the usecure platform.

Written by Micke Ahola
Updated over a week ago

Adding & importing end users

Help your users understand their security awareness training programme

Download our customisable template for introducing your end users to their security awareness training programmes.

Written by Micke Ahola
Updated over a week ago

How to import users with a CSV file

CSV import makes it easy to add multiple users to the platform at once.

Written by Micke Ahola
Updated over a week ago

How to add users

Learn how to add individual users to your app.

Written by Micke Ahola
Updated over a week ago

How to send out platform reports to Group Managers

Learn how to add the manager tag to your users and groups.

Written by Charles Preston
Updated over a week ago

Restore deleted users

Here's how to restore deleted users with their data.

Written by Micke Ahola
Updated over a week ago

Helping end users understand their progress

Help users understand their progress with the End User Portal

The End User Portal helps users track down their courses and policies, as well as gain insight into their learning journey.

Written by Micke Ahola
Updated over a week ago

Allow-listing

Ensure your phishing sims and course enrolments get delivered (domain & IP allow-listing)

Learn how to ensure your users receive your uPhish simulated phishing emails by allow-listing usecure's IPs and domains.

Written by Charles Preston
Updated over a week ago

Allow-listing in Microsoft 365

Learn how to allow-list usecure IP addresses and domains in M365 to help ensure your platform emails are delivered.

Written by Courtney Leacock
Updated over a week ago

How to allow-list in Google Workspace

Find out how to allow-list usecure domains and IP addresses to ensure usecure email delivery in Google Workspace.

Written by Kieran Jackson
Updated over a week ago

Ensuring email delivery on Microsoft 365

Ensure phishing simulation delivery to M365 inboxes with Microsoft Advanced Delivery

Find out how to set up Microsoft Advanced Delivery and ensure your phishing simulations are delivered successfully to your end users.

Written by Courtney Leacock
Updated over a week ago

Prevent your emails from being caught in Microsoft 365 quarantine

Find out how to allow-list platform emails to bypass the M365 quarantine.

Written by Courtney Leacock
Updated over a week ago

Prevent Microsoft 365 from displaying a warning on phishing email links

Find out how to set up Microsoft 365 Advanced Threat Protection (ATP) Safe Links Bypass Rules.

Written by Courtney Leacock
Updated over a week ago

Prevent Outlook from blocking content in your emails and displaying a Safe Senders warning

Add usecure domains to your Safe Senders list to ensure your platform emails show in full and without warnings.

Written by Micke Ahola
Updated over a week ago

Remove 'via sendgrid.net' from emails in Outlook

Here's how to use M365's Spoof Intelligence feature to to remove the sender information line in Outlook.

Written by Courtney Leacock
Updated over a week ago

Microsoft 365 integration

Introducing Microsoft 365 integration

Learn how to integrate Microsoft 365 with the usecure app.

Written by Micke Ahola
Updated over a week ago

Setting up Microsoft 365 synchronisation

Import your users and groups to usecure automatically with Microsoft 365 synchronisation.

Written by Micke Ahola
Updated over a week ago

Troubleshooting Microsoft 365 sync issues

Find out what to do if you are having issues with syncing users or groups from Microsoft 365.

Written by Micke Ahola
Updated over a week ago

Why are users missing from my M365 sync?

Here's your troubleshooting guide to finding out why one or more users are missing from your M365 sync.

Written by Courtney Leacock
Updated over a week ago

Using the usecure platform

Understanding the weekly summary

Learn how to use and understand the weekly summary emails.

Written by Charles Preston
Updated over a week ago

Google Workspace Integration

Introducing Google Workspace Integration

Learn how to integrate Google Workspace with the usecure app.

Written by Courtney Leacock
Updated over a week ago

Setting up Google Workspace synchronisation

Import your users and groups to usecure automatically with Google Workspace synchronisation.

Written by Courtney Leacock
Updated over a week ago

Troubleshooting Google Workspace sync issues

Find out what to do if you are having issues with syncing users or groups from Google Workspace.

Written by Courtney Leacock
Updated over a week ago

Why are users missing from my Google Workspace sync?

Here's your troubleshooting guide to finding out why one or more users are missing from your Google Workspace sync.

Written by Courtney Leacock
Updated over a week ago