usecure

Learn the essentials of the usecure products and how to get started with the usecure platform.

Introducing usecure

Learn all you need to know to get up and running with usecure.

Quick-start guide to the usecure platform

Find out how we help you make the most out of the usecure suite and effectively raise security awareness in your organisation.

How we support you

Micke Ahola

Charles Preston

Courtney Leacock

Discover how to get the most out of usecure from day one

Getting started with usecure

Learn what administrators do on the usecure platform, and how you can add them.

How to add administrators

Adding admin users

Learn how to adjust your branding, course schedules, email titles and more in your platform settings.

How to configure your platform settings

Learn how the language settings work on the usecure platform.

How to configure your language settings

Configuration & customisation

Learn how to add individual users to your app.

How to add users

CSV import makes it easy to add multiple users to the platform at once.

How to import users with a CSV file

Download our customisable template for introducing your end users to their security awareness training programmes.

Help your users understand their security awareness training programme

Use these email templates to reach out to users who are not engaging with their security awareness training courses.

Encourage low-engagement users to take up their training

Here's how to restore deleted users with their data.

Restore deleted users

Adding & importing end users

The End User Portal helps users track down their courses, policies, and breaches as well as gain insight into their learning journey.

Help users understand their progress with the End User Portal

Learn how to add the manager tag to your users and groups.

How to send out platform reports to Group Managers

Helping end users understand their progress

Deliver simulation emails seamlessly to mailboxes in Microsoft 365.

How to set up Message Injection in Microsoft 365

Deliver simulation emails seamlessly to mailboxes in Google Workspace.

How to set up Message Injection in Google Workspace

Message Injection

Learn how to allow-list usecure in Mimecast to help ensure your platform emails and phishing simulations are delivered.

Allow-list in Mimecast

Ensure users can access phishing simulation landing pages by allow-listing usecure’s domains in FortiGate.

Allow-list in Fortinet FortiGate

Anna Cunningham

Allow-listing

Find out how to set up Microsoft Advanced Delivery and ensure your phishing simulations are delivered successfully to your end users.

Ensure phishing simulation delivery to M365 inboxes with Microsoft Advanced Delivery

Find out how to allow-list platform emails to bypass the M365 quarantine.

Prevent your emails from being caught in Microsoft 365 quarantine

Find out how to set up Microsoft 365 Advanced Threat Protection (ATP) Safe Links Bypass Rules.

Prevent Microsoft 365 Safe Links from displaying a warning on phishing email links

Add usecure domains to your Safe Senders list to ensure your platform emails show in full and without warnings.

Prevent Outlook from blocking content in your emails and displaying a Safe Senders warning

Here's how to use M365's Spoof Intelligence feature to to remove the sender information line in Outlook.

Remove 'via sendgrid.net' or 'via rp.mail.user-training.com' from emails in Outlook

Email delivery on Microsoft 365

Learn how to integrate Microsoft 365 with the usecure app.

Introducing Microsoft 365 integration

Import your users and groups to usecure automatically with Microsoft 365 synchronisation.

Setting up Microsoft 365 synchronisation

Find out what to do if you are having issues with syncing users or groups from Microsoft 365.

Troubleshooting Microsoft 365 sync issues

Here's your troubleshooting guide to finding out why one or more users are missing from your M365 sync.

Why are users missing from my M365 sync?

Microsoft 365 integration

Learn how to integrate Google Workspace with the usecure app.

Introducing Google Workspace Integration

Import your users and groups to usecure automatically with Google Workspace synchronisation.

Setting up Google Workspace synchronisation

Find out what to do if you are having issues with syncing users or groups from Google Workspace.

Troubleshooting Google Workspace sync issues

Here's your troubleshooting guide to finding out why one or more users are missing from your Google Workspace sync.

Why are users missing from my Google Workspace sync?

Google Workspace Integration

Learn how to use and understand the weekly summary emails.

Understanding the weekly summary

Using the usecure platform

Follow us on LinkedIn

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.